Last Updated: 05/01/2025
At LewShop, we are committed to providing you with high-quality digital services delivered instantly and securely. Due to the nature of digital products, please read our refund and return policy carefully.
π 1. No Returns on Digital Products
All sales of digital subscriptions, VPNs, gift cards, top-ups, and similar items are final. Once a product has been delivered to the customer, it cannot be returned or exchanged.
π° 2. Refund Eligibility
Refunds may be granted only in the following cases:
- The product/service was not delivered within the promised timeframe.
- The wrong product was delivered and cannot be corrected.
- There was a duplicate payment or transaction error.
Refunds will not be issued for:
- Buyerβs change of mind after delivery.
- Incorrect details (email, ID, phone number) submitted by the customer.
- Issues with device compatibility or account bans not related to our delivery.
π 3. How to Request a Refund
If you believe you are eligible for a refund, please contact our support team within 24 hours of your purchase via:
π§ Email: support@lewshop.com
Include:
- Your order ID or transaction screenshot
- Clear reason for the refund request
Our team will review your request and respond within 1β3 business days.
π 4. Fraud Prevention
LewShop reserves the right to deny refund requests if fraud, abuse, or policy violations are suspected. All IPs, transactions, and communications are logged for security purposes.
β Need Help?
If you have questions about our refund policy, please feel free to reach out. We’re here to help!