Refunds & Returns Policy

Last Updated: 05/01/2025

At LewShop, we are committed to providing you with high-quality digital services delivered instantly and securely. Due to the nature of digital products, please read our refund and return policy carefully.

πŸ“Œ 1. No Returns on Digital Products

All sales of digital subscriptions, VPNs, gift cards, top-ups, and similar items are final. Once a product has been delivered to the customer, it cannot be returned or exchanged.

πŸ’° 2. Refund Eligibility

Refunds may be granted only in the following cases:

  • The product/service was not delivered within the promised timeframe.
  • The wrong product was delivered and cannot be corrected.
  • There was a duplicate payment or transaction error.

Refunds will not be issued for:

  • Buyer’s change of mind after delivery.
  • Incorrect details (email, ID, phone number) submitted by the customer.
  • Issues with device compatibility or account bans not related to our delivery.

πŸ” 3. How to Request a Refund

If you believe you are eligible for a refund, please contact our support team within 24 hours of your purchase via:

πŸ“§ Email: support@lewshop.com

Include:

  • Your order ID or transaction screenshot
  • Clear reason for the refund request

Our team will review your request and respond within 1–3 business days.

πŸ”’ 4. Fraud Prevention

LewShop reserves the right to deny refund requests if fraud, abuse, or policy violations are suspected. All IPs, transactions, and communications are logged for security purposes.

βœ… Need Help?

If you have questions about our refund policy, please feel free to reach out. We’re here to help!

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